Name: Pineapple Nest App
Author: Pineapple Nest Tech Ltd

Question 1

What is Pineapple Nest?

Accepted Answer

Pineapple Nest is a UK property platform that connects buyers and sellers directly — no traditional services, no commission. Free to list, £300/year to unlock all features. Pineapple Nest Tech Ltd is a technology company, not a traditional service. We don't provide valuations, negotiate sales, or handle transactions. We simply give you the tools to do it yourself.

Question 2

Is Pineapple Nest really free?

Accepted Answer

It's free to list — whether you're a buyer or seller. To unlock features like matching, messaging, and contact reveal, it's £300/year. During our launch period (until April 2027), everything is free.

Question 3

How does Pineapple Nest work?

Accepted Answer

Sellers list their property on Pineapple Nest for free. Buyers tell us what they're looking for — area, budget, bedrooms — and we match them with relevant listings. Both sides connect directly through the platform.

Question 4

Is it safe to buy or sell on Pineapple Nest?

Accepted Answer

Safety is our number one priority. Every user must submit three face photos — front, left, and right — before they can message or arrange viewings. We also verify emails, moderate every listing, and all communication stays inside our secure messaging system — your personal details are never shared publicly.

Question 5

Why do I need to upload three photos of my face?

Accepted Answer

Your safety matters more than anything. When you arrange a viewing — whether you're the buyer or the seller — you need to know the person turning up at your door is real. Our three-angle face verification (front, left, and right) means every user on Pineapple Nest is verified before they can contact anyone.

Question 6

How do I know the price is accurate?

Accepted Answer

We use a two-tier pricing system. Sellers who have uploaded a chartered surveyor's valuation display a 'Verified Price' badge — backed by an independent professional, not an agent's guess. Sellers without a survey can still list with a 'Guide Price'. In Scotland this is part of the Home Report; in England and Wales we encourage the same standard — the Pineapple Standard.

Question 7

Will my property appear on Rightmove, Zoopla, or OnTheMarket?

Accepted Answer

No — Pineapple Nest is an independent platform. Your listing won't appear on Rightmove, Zoopla, or OnTheMarket. Instead, your property is marketed directly to matched buyers within our growing community.

Question 8

Do I need a solicitor?

Accepted Answer

Yes. In any UK property transaction, you need a solicitor or conveyancer to handle the legal process. In Scotland this includes missives, title checks, and settlement; in England and Wales it's exchange of contracts and completion. We recommend instructing one early.